TRUSTED BY PRIVATE CLIENTS, THEIR FAMILIES & LAWYERS SINCE 2017 📧 info@novacare.org.uk 📞 0333 335 6547
Your Guiding Star in Health and Care
INDEPENDENT SOCIAL WORK & HEALTHCARE PROFESSIONALS
Your Guiding Star in Health & Care
INDEPENDENT SOCIAL WORK & HEALTHCARE EXPERTS
We offer direct access to reliable, rapid and responsive health and care professionals for private clients, their families, and legal professionals 7 days a week, 365 days a year.
Our care consultants are strategically based throughout the UK, with our head office in Portsmouth and five locality hubs located in Wales (Cardiff), Middlesex (London), South West (Poole) West Midlands (Hereford) and East Midlands (Nottingham). As part of our core offer, we provide out-of-hours, evening and weekend appointments as standard.
We are all passionately driven specialist health and care practitioners in the nursing, occupational therapy or social work professions. We have all worked as managers or senior leaders within the NHS or Social Services, so we know the care sector well and can support and guide on day-to-day issues or manage more complex and intensive care.
3.5k+
2017
Law firms that trust us as experts
First practice established
Public bodies who require our expertise
40+
25+
6
Local offices throughout England & Wales
2
National awards
Expert reports written
1
Regional award


Our team of caring, compassionate and committed care experts have won multiple awards for delivering excellence: first time, every time. We're proud holders of the 2017 Social Worker of the Year award and the 2019 National Expert Witness award for the UK Social Care Expert category. We also took the finalist badge for the 2022 Business Excellence Award.
We're pace setters and leaders in the private client care sector. We promote and deliver the highest standards and pave the way for self-funding clients, their families and the professional sector. Our vision is to be the UK's beacon of care excellence in care advisory, expert witness and independent care reports.




We offer direct access to rapid, reliable and responsive health and care professionals for private clients, their families, and legal professionals 7 days a week,
365 days a year.
2017
3.5k+
40+
Practice established in >
Law firms we work with >
Expert reports written >
Public bodies we assist >
25+
UK offices we work in >
6
Our care consultants are based throughout the UK, with our head office in Portsmouth and five locality hubs located in Wales (Cardiff), Middlesex (London), South West (Poole) West Midlands (Herefordshire) and East Midlands (Nottinghamshire). As part of our core offer, we provide out-of-hours, evening and weekend appointments as standard.
We are all passionately driven specialist health and care practitioners in the nursing, occupational therapy or social work professions. We have all worked as managers or senior leaders within the NHS or Social Services, so we know the care sector well and can support and guide on day-to-day issues or manage more complex and intensive care.
About us:
Number of awards >
3


We're proud award holders of the Social Worker of the Year Award and the Expert Witness Award. We also took the finalist badge for the Business Excellence Award.
Our team of caring, committed and compassionate experts have won multiple awards for delivering excellence: first time, every time.
We're pace setters and leaders in the private care client sector. We promote and deliver the highest standards and pave the way for self-funding clients, their families and the professional sector.
Our vision is to be the UK's beacon of care excellence in care advisory, expert witness and independent care reports.








Associated or accredited with the following professional bodies:












Associated or accredited with the following bodies:








Services for Private Clients and Families
Lighthouse Services
Care Advisory, Care Managers & Care Finders


If you need any form of Mental Capacity Assessment, we've got you covered. We offer a range of assessments, including COP3s, PA14s, revocation, retrospective and even litigation reports. We support one-off and specific decisions. We provide court-compliant capacity reports, and this is usually completed in the comfort of your own home.
Our consultants are trained to UK court standards, and we work closely with our legal consultants to ensure our knowledge remains up to date. We also teach and train healthcare and legal professionals on mental capacity, and we are proud to maintain a 100% acceptance rate for our assessments. We frequently receive feedback from counsel and judges on the quality of our reports. Some of us have been mentioned in case law by appeal judges for our positive and proactive approach. We offer our capacity assessments 7 days a week, 365 days a year, and can individually manage the process from start to finish. We're your trusted and proven care partner in capacity determinations.
Mental Capacity Assessments
As experts in NHS Continuing Healthcare (CHC) and Section 117 of the Mental Health Act 1983, we provide specialist support if you need to challenge an NHS funding decision or unlawful local authority care charges. We assist with independent CHC Checklists and provide representation at Decision Support Tool (DST) meetings, or at every appeal stage, including NHS England. If you wish to challenge your Aftercare under the Mental Health Act 1983, we can offer a review of your case and support any challenge to the funding authorities.
If you or a family member has been wrongly denied NHS health funding or faced unlawful council care charges, our regulated professionals can help secure your entitlements. Our services are flexible, and we can offer one-off support or a comprehensive appeals service. We provide expert evidence at Local Resolution Panels (LRP) and NHS England appeal hearings. We have successfully recovered hundreds of thousands of pounds in unlawful charges, including £250,000 in a single case.


Continuing Healthcare & S117
Challenge and Appeal Service


We provide Health and Welfare services as Professional Attorneys* and Court Appointed Deputies*. You can ask us to act for you under a Lasting Power of Attorney (LPA), or we're happy to discuss us acting as proposed deputies* in an application to the Court of Protection. If you are looking for a Property and Financial Affairs attorney or deputy, we have a great link with several specialist solicitors, and we are happy to make an introduction with them. As we're care experts, we do not offer a Property and Financial Affairs service at this time.
Only our senior consultants undertake this work; all have at least 10 years post-qualifying experience in health and social care. We can act for life, and our team undertake this role as professional individuals (rather than a corporate appointment), which means we'll be your named Care Consultant for Life, or the duration of the LPA or Deputyship Order.
* If we agree to act as your professional attorney or we are granted deputyship by the Court of Protection, we will always provide at least two named consultants. You will typically have a lead for welfare (a social worker) and a lead for health (a nurse or occupational therapist). We strongly recommend that we be appointed jointly and severally, but we consider each case individually.
Professional Attorney and Court Appointed Deputyship
We provide a range of independent assessments and support services across the UK. If you need a service you can not see, please contact our team on 0333 335 6547 or book a free consultation.
If you're looking for care at home or care in a home, let our Lighthouse Service shine your way. Step by step, we illuminate your care options from explaining care funding to sourcing, selecting and reviewing your care. We offer free consultations, personalised care assessments and individual reviews. We can even prescribe specialist equipment and technology to maintain your health and wellbeing.
We have enriched connections with hundreds of providers across the UK. As care leaders, we understand the health and care systems deeply. We bring unique insights into the care markets and, in most cases, can offer detailed and ethical insights into care homes that other non-regulated care advisors can't. With us, you're in safe, caring and regulated hands. Our only goal is to find you or your loved ones the best available care and support.
Services for Professionals
We are trusted by over 65 law firms and public bodies to render a range of specialist and expert witness services to the care and capacity community
Expert Witness Services


We provide Expert Witness services for matters with the Civil, Criminal or Family Courts. Our reports are CPR35 or FPR25 compliant.




Care and Capacity Reports
We provide a range of holistic health, wellbeing, care, and capacity reports to legal, financial and public sector bodies.
We can act as Certificate Providers or Professional Witnesses for in house Attorneys taking on a LPA
Certificate Provider and Professional Witness
Attorney and Deputy
Support Service


If you need a Care Needs Report or Care Review for your client, we've got you covered.




Court of Protection Lawyers
Our Bond Solon trained care experts can assist with your RPR section 21a or Rule 1.2 appeals (for a DoL or DoLS)
Mental Health Lawyers
Our Bond Solon trained care experts can assist with any First-Tier Tribunal or MHRT Wales Tribunal case.


S21A or Rule 1.2 DOL(s)
We can assist with Forms 3, 4 or 5 under the DoLS framework. Only our trained AMHP BIAs will undertake Form 4s.


Our forensic social supervisors can assist with any conditionally discharged patient within 50 miles of our offices in England or Wales.
Forensic Social Supervision
How can we work together?
Our services are provided by health and care practitioners who are authorised and regulated by Social Work England, the Nursing and Midwifery Council, Gofal Cymdeithasol Cymru or the Health and Care Professions Council.
South East (HQ)
Nova Care Consultants
Office 7
8-9 Rodney Road
Portsmouth
PO4 8BF
Cymru
Nova Care Consultants
4th Floor
14 Museum Place
Cardiff
CF10 3BH
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Email:
How to reach us


London
Nova Care Consultants
5 Brayford Square
London
E1 0SG
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Useful links
Nova Care Consultants Ltd (T/A Nova Care) is registered in England and Wales. Company Number 12362493. Registered Office: Office 7, 8-9 Rodney Road, Portsmouth, PO4 8BF. VAT Registration Number 493569929. Copyright © Nova Care Consultants Ltd. The Nova Care logo and name are both registered trademarks. All rights reserved.
Our regional offices
The UK's multi-award-winning care consultancy, assessment and expert witness service.
East Midlands
West Midlands
Nova Care Consultants
901 Westminster Buildings
Theatre Square
Nottingham
NG1 6LG
Nova Care Consultants
61 Bridge Street
Kington
HR5 3DJ
South West
Nova Care Consultants
Unit 1540537
PO Box 7169
Poole
BH15 9EL