Living Safe and Well Service

How we support you

We offer partial, comprehensive or full care management services tailored to your level of need, with the option to increase or decrease support as needed. We only use fully qualified social workers, nurses or occupational therapists as your Care Consultants, unlike other non-regulated care advisory companies operating across the UK.

Where appropriate, our administrators may provide secretarial support, allowing us to keep our costs affordable. Our assistant practitioners cover our 7 day a week support service.

Living Well - Silver

• This service includes an annual health and care review. We recommend our Silver clients start with a Care Needs and Wellbeing Assessment so we can benchmark your needs.

• We'll email or call your family members to update them, with your consent.

• 'Pop in' wellbeing visit can be arranged for an additional fee, which includes a summary report logged on our care records system and can be emailed, with the client's consent.

• Our care records are stored in our secure system and are available to you or your family members for £10 per month, which covers the licence and administration costs.

• Access to a private nurse-led or GP-led healthcare review.

  This is a great way to check in on loved ones. Fees from £10 per week

Living Safe - Gold

• Everything in our Silver Service

• A home safety and wellbeing 'pop in' visit by your named Consultant or their assistant every 2 months - we'll even bring the biscuits.

• We can arrange a house-risk fire assessment with our fire service experts.

• We'll oversee your private care agency and act as traditional care managers.

• Our care records are stored in our secure system, and are available to you or your family members for £10 per month, which covers the licence and administration costs.

• Access to a discounted private nurse-led or GP-led healthcare review.

• We can arrange a benefits reviews and/or wills and estate planning review by an accredited STEP solicitor for a small fee.

• Optional support is available within 72 hours.

  This is a great way to keep a loved one well at home. Fees from £30 per week.

Living Safe & Well - Platinum

• Includes everything in our Silver and Gold services, but our Safe and Wellbeing 'pop-in' visits are offered monthly (additional visits are available).

• Access our service 7 days a week from 8am to 8pm Monday to Friday and 10am to 4pm Saturday, Sunday and Bank Holidays.

• Optional 24/7 coverage is available at cost; please contact us for more details.

• We can act as your personal secretary under a General Power of Attorney (GPA), and we can arrange to review your mail, bills, insurance, and, if necessary, arrange any medical or care appointments required.

• We'll oversee any private care agency and act as traditional care managers. We'll also quality-check care, raise concerns, and deal with safeguarding matters under section 42 of the Care Act 2014 with delegated powers from the Local Authority.

• We can facilitate a move into a care home, supported living or even a return to your home from a period in care. Our additional work is charged at our standard rate.

• We'll ensure an annual benefits review and can offer a complementary wills and estate planning review by an accredited STEP solicitor and SOLLA independent financial advisor, who specialise in later life care planning.

• Our care records are stored in our secure system and are available to you or your family members at no additional charge.

• Optional support is available within 24 hours, or we can act as your emergency responders with a Telecare provider for an additional fee.

  This is our highest-standard support package available to you 7 days a week, ensuring your loved one is safe and well at home. Fees start at £110 per week.
  
  * No direct cost means using some of your non-means tested benefits to pay for our private services.